Effective Date: February 26, 2025

At Real Wealthy Realtors Group (RWRG), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (rwrg.com.ng), engage with our real estate services, or participate in our realtor training programs. By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide you with the best possible experience, whether you’re buying properties, enrolling in training, or interacting with us. This includes:

• • Personal Information:
    • • Name, email address, phone number, and physical address when you contact us, register for training, or inquire about properties.

     

    • • Payment details (e.g., bank account or card information) when you purchase a property or pay for training.

• • Non-Personal Information:
    • • Browsing data such as IP address, device type, browser type, and pages visited on rwrg.com.ng (collected via cookies and analytics tools).

• • Submitted Content:
    • • Information you provide in forms, emails, or chats (e.g., property preferences or training inquiries).

2. How We Collect Information

We gather data in the following ways:

• • Directly from You: When you fill out forms on our website, sign up for training, or request property details.

• • Automatically: Through cookies, web beacons, and analytics tools when you browse rwrg.com.ng.

• • From Third Parties: From payment processors, financial partners, or public records (e.g., property ownership verification), where applicable.

3. How We Use Your Information

We use your data to:

• • Process property purchases, training registrations, and payment transactions.

• • Respond to your inquiries and provide customer support.

• • Send you updates about properties, training programs, or promotions (with your consent).

• • Improve our website, services, and training offerings through analytics.

• • Comply with legal obligations, such as verifying property ownership or adhering to tax regulations.

• • Prevent fraud and ensure the security of our systems.

4. How We Share Your Information

We do not sell or rent your personal information. We may share it only in these cases:

• • Service Providers: With trusted partners who assist us (e.g., payment processors, web hosting services, or marketing agencies) under strict confidentiality agreements.

• • Legal Requirements: When required by law, court order, or government authority (e.g., Nigeria Data Protection Authority).

• • Business Transactions: If RWRG is involved in a merger or acquisition, your data may be transferred as part of the process.

• • With Your Consent: For example, sharing your contact details with a financial institution for mortgage options, if you request it.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on rwrg.com.ng:

• • Essential Cookies: Enable core functionality like navigation and form submissions.

• • Analytics Cookies: Help us understand how visitors use our site (e.g., which properties are popular).

• • Marketing Cookies: Deliver tailored ads or content, if applicable.

You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

6. Data Security

We take reasonable steps to protect your information:

• • Encryption of sensitive data (e.g., payment details) during transmission.

• • Secure storage systems with access limited to authorized personnel.

• • Regular reviews of our security practices.

However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches.

7. Your Rights

Under the Nigeria Data Protection Regulation (NDPR) and applicable laws, you have the right to:

• • Access: Request a copy of the personal data we hold about you.

• • Correction: Ask us to update inaccurate or incomplete information.

• • Deletion: Request removal of your data, subject to legal retention requirements.

• • Opt-Out: Unsubscribe from marketing emails or withdraw consent for certain uses of your data.

• • Complaint: Report concerns to us or the Nigeria Data Protection Authority.

To exercise these rights, contact us at [insert email, e.g., [email protected]].

8. Data Retention

We keep your information only as long as necessary:

• • Transaction data (e.g., property purchases) for 7 years, per Nigerian tax laws.

• • Training records for 5 years to support certification or follow-up opportunities.

• • Browsing data for up to 12 months for analytics purposes.

After these periods, we securely delete or anonymize your data unless required by law to retain it.

9. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways or partner firms). We are not responsible for their privacy practices. Please review their policies before sharing information.

10. International Data Transfers

If we transfer data outside Nigeria (e.g., to international hosting providers), we ensure compliance with NDPR and use safeguards like contractual agreements to protect your information.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates via email or a notice on rwrg.com.ng. The “Effective Date” at the top will reflect the latest version.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please reach out:

• • Email: [insert email, e.g., [email protected]]

• • Phone: [insert phone number, e.g., +234 123 456 7890]

• • Address: Suite 5/6, Retain Wall Shop, Abule Ado, Lagos, Nigeria

We’re here to assist you!